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Quality

Spotlight

October 19, 2026

A Dedicated Session On Feedback

Continuous improvement sits at the center of how Reconext operates, and constructive feedback is one of the most direct ways our leaders put that commitment into practice each day.  That’s why we brought together the leadership team at our Bydgoszcz site for a dedicated training session: “Feedback as a Leadership Tool.” The workshop gave managers […]

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Technology & Engineering

October 19, 2026

Taking Rote Work Out of CPE Testing

In Bydgoszcz, more than 250 testers sit along a conveyor-fed test line and run CPE tests automatically. Yet a technician still has to place every device in a tester, plug it in, and pull it out again afterward. We’ve now set up the first robotic cell built to take over that work.      As […]

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Spotlight

October 19, 2026

Mexicali Sites Earn Mexico’s Safe Company Certification

Both of Reconext’s facilities in Mexicali, Mexico, have earned Safe Company Certification from Mexico’s Secretariat of Labor and Social Welfare (STPS)!  Getting there took a year of diligent preparation and a government review of each site against 37 Mexican Official Standards (NOMs) for occupational health and safety.         What the Certification Involves   […]

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Technology & Engineering

October 8, 2026

Spectrum X Now Covers Every Major Laptop Platform

Reconext has released Spectrum X Chrome, extending our automated refurbishment platform to Chromebooks.   Developed at our Tallinn R&D center, Spectrum X runs data sanitization and functional diagnostics within a controlled, end-to-end framework. With this release, it supports every major laptop environment we encounter: Windows PCs, Intel-based Macs, Apple Silicon Macs, and Chromebooks.  Chromebooks make up a growing share of the […]

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Technology & Engineering

September 30, 2026

Building the Foundation for Receiving Automation at Reconext Reynosa

Reconext has a strong appetite for automation. Over the past year, that has included automated product intake, AI-assisted sticker and label removal, automated cosmetic grading, automated laptop cleaning and automated data erasure.  Each of those systems depends on the same thing: a process that is clear, consistent and primed to scale.  That principle is now shaping a major transformation of receiving operations at Reconext Reynosa.  […]

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Spotlight

September 30, 2026

Leadership at Every Level inside Reconext Reynosa

In manufacturing and logistics, continuous improvement approaches like lean manufacturing and kaizen are built on a simple idea: the people on the floor every day are often best positioned to improve it. They see firsthand where a process slows down, where errors tend to accumulate, and where a small adjustment has the chance to meaningfully change output.  The challenge for any organization is making sure those observations get […]

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Technology & Engineering

September 30, 2026

Turning Site-Level Improvements Into Network Capability

A good process improvement should not stay local. One of the advantages of Reconext’s operating footprint is that teams across our 22 global sites can develop and test improvements at the same time, then share what works across the network.  When one facility has already solved a problem, another doesn’t have to start from scratch.  That means our teams document more than […]

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Spotlight

August 24, 2026

Penang Facility Earns 98.8% in DOSH Workplace Safety and Health Inspection

Reconext’s Penang facility has been recognized for excellence in occupational safety and health, earning a score of 98.8% in a recent workplace inspection conducted by the Department of Occupational Safety and Health (DOSH/JKKP) Penang, an agency under Malaysia’s Ministry of Human Resources.        DOSH inspections assess how closely a facility meets national occupational safety and health requirements. The […]

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Technology & Engineering

August 24, 2026

Growing Together with Aurora: From Pilot Programs to 150+ SLAs Monitored Every Day

When we introduced Aurora earlier this year, we focused on what she could do. Since then, the most valuable work has gone into depth, defining the service level targets for each program so Aurora measures every customer by the standards that program is actually held to.  Three things have changed since launch. Aurora knows each program in far more detail, she runs […]

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Technology & Engineering

August 21, 2026

Extending Coverage: Platform Updates Across the Reconext Network

A proven platform is worth more the further it reaches. Four of our purpose-built hardware and agentic solutions are extending their coverage right now, whether that means more sites, improved process, or upgraded hardware.    Atheris   Atheris, our automated label removal platform, is now running at Grapevine, Texas alongside existing installations. Improvements have come directly out of production use.  The peeling blade is now manufactured […]

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Technology & Engineering

August 10, 2026

Automated Device Initialization: Removing the Prep Bottleneck in Mobile Refurbishment

  Innovation at Reconext begins with observation. The steps that draw the least attention often hold the largest gains, and preparing returned devices for testing is a clear example.  Every returned device has to be charged, erased, and brought up to current software before testing can begin. Done one at a time, that work sets the pace for everything behind […]

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Spotlight

August 5, 2026

Built for Boring: How Verifone and Reconext Turned a Complex Supply Chain Into a Predictable One

  Brett Pagenkopp has a simple test for whether the day went well.  “Operationally, a great day is boring,” says the Senior Vice President of Operational Services at Verifone. “It means that we have had no issues, we’re fulfilling customer demand, we are meeting our efficiency output, all with 100% quality.”  That bar is harder […]

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