December 10, 2025
How OCR is cleaning up a messy part of the returns process
At one of our high-volume laptop programs, a simple task was slowing everything down. Every unit that arrived on site needed its serial number checked against a shipping pre alert. On paper, that is straightforward. In reality, it meant people leaning over boxes, reading tiny fonts, keying long alphanumeric strings into a system, and trying […]
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