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Operational Intelligence

Technology & Engineering

October 19, 2026

Taking Rote Work Out of CPE Testing

In Bydgoszcz, more than 250 testers sit along a conveyor-fed test line and run CPE tests automatically. Yet a technician still has to place every device in a tester, plug it in, and pull it out again afterward. We’ve now set up the first robotic cell built to take over that work.      As […]

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Technology & Engineering

October 8, 2026

Spectrum X Now Covers Every Major Laptop Platform

Reconext has released Spectrum X Chrome, extending our automated refurbishment platform to Chromebooks.   Developed at our Tallinn R&D center, Spectrum X runs data sanitization and functional diagnostics within a controlled, end-to-end framework. With this release, it supports every major laptop environment we encounter: Windows PCs, Intel-based Macs, Apple Silicon Macs, and Chromebooks.  Chromebooks make up a growing share of the […]

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Technology & Engineering

September 30, 2026

Building the Foundation for Receiving Automation at Reconext Reynosa

Reconext has a strong appetite for automation. Over the past year, that has included automated product intake, AI-assisted sticker and label removal, automated cosmetic grading, automated laptop cleaning and automated data erasure.  Each of those systems depends on the same thing: a process that is clear, consistent and primed to scale.  That principle is now shaping a major transformation of receiving operations at Reconext Reynosa.  […]

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Technology & Engineering

September 30, 2026

Turning Site-Level Improvements Into Network Capability

A good process improvement should not stay local. One of the advantages of Reconext’s operating footprint is that teams across our 22 global sites can develop and test improvements at the same time, then share what works across the network.  When one facility has already solved a problem, another doesn’t have to start from scratch.  That means our teams document more than […]

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Data Center

September 9, 2026

How to Plan and Execute a Data Center Shutdown Safely

Taking a live data center offline introduces risk before any maintenance or infrastructure work begins. Once systems start going offline, the margin for error narrows and the ability to recover depends on decisions made before shutdown. An overlooked dependency can extend an outage beyond its intended scope. An unvalidated recovery plan can leave critical systems […]

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Technology & Engineering

August 24, 2026

Growing Together with Aurora: From Pilot Programs to 150+ SLAs Monitored Every Day

When we introduced Aurora earlier this year, we focused on what she could do. Since then, the most valuable work has gone into depth, defining the service level targets for each program so Aurora measures every customer by the standards that program is actually held to.  Three things have changed since launch. Aurora knows each program in far more detail, she runs […]

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Technology & Engineering

August 21, 2026

Extending Coverage: Platform Updates Across the Reconext Network

A proven platform is worth more the further it reaches. Four of our purpose-built hardware and agentic solutions are extending their coverage right now, whether that means more sites, improved process, or upgraded hardware.    Atheris   Atheris, our automated label removal platform, is now running at Grapevine, Texas alongside existing installations. Improvements have come directly out of production use.  The peeling blade is now manufactured […]

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IT asset tracking system using serialized labels, barcode scanning, and documented records to maintain audit-ready asset traceability.
ITAD

August 20, 2026

How to Make Your IT Asset Tracking System Audit-Ready

Having an IT asset inventory is a good start, but it does not guarantee audit readiness. Many organizations can produce a list of devices, yet struggle to prove that those records accurately reflect their current IT stack.  During an audit, reviewers need evidence that assets exist, ownership information is correct, custody changes are documented, and […]

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Technology & Engineering

August 10, 2026

Automated Device Initialization: Removing the Prep Bottleneck in Mobile Refurbishment

  Innovation at Reconext begins with observation. The steps that draw the least attention often hold the largest gains, and preparing returned devices for testing is a clear example.  Every returned device has to be charged, erased, and brought up to current software before testing can begin. Done one at a time, that work sets the pace for everything behind […]

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Spotlight

August 5, 2026

Built for Boring: How Verifone and Reconext Turned a Complex Supply Chain Into a Predictable One

  Brett Pagenkopp has a simple test for whether the day went well.  “Operationally, a great day is boring,” says the Senior Vice President of Operational Services at Verifone. “It means that we have had no issues, we’re fulfilling customer demand, we are meeting our efficiency output, all with 100% quality.”  That bar is harder […]

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Technology & Engineering

July 21, 2026

Raising the Bar on Precision: How Automation Is Transforming Camera Screen Polishing

  At Reconext, we never stop looking for ways to optimize, even if business is already secured. If there’s any opportunity to push quality higher and recover more value, we’ll dig it up and build it into the program.  One example of this drive shows up in our work with a major camera manufacturer.   In […]

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Technology & Engineering

July 21, 2026

Scaling Innovation Across the Reconext Network

At Reconext, innovation is how we compete. Our vision is straightforward: let automation handle the repetitive work so our people can focus on the judgment calls and problem-solving that actually move the needle.  That vision is now showing up in the numbers. Several of our recent automation and AI platforms have moved out of pilot […]

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