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Facility

%

Inventory accuracy

>20

Nationalities

%

On-time shipping

International certifications

From our base in Zoetermeer, we recover more value from electronics – processing returns, refurbishing, and redeploying devices with speed, precision, and security.
Reconext repairs and refurbishes laptops

20 years of end-to-end lifecycle services

Since 2004, Zoetermeer has anchored Reconext’s Netherlands operations, acting as Western Europe’s hub for secure returns, demo & loan programs, and enterprise repair. Strategically located near Schiphol Airport and the Port of Rotterdam, the site connects European customers into Reconext’s global recovery network while driving innovation in accuracy and turnaround.

Driving results for global recovery programs

Zoetermeer is more than a processing site. It’s an operations hub where measurable results are delivered every day, and where new approaches to recovery are tested and scaled.

From this single hub, our teams have:

Achieved 99.999% inventory accuracy, verified through independent audits.
Delivered 100% cycle count accuracy across all product classes.
Consistently met customer expectations with on-time shipping performance between 97–99%, meaning nearly every order leaves our facility the same day it’s received.
Kept outbound quality issues under 0.2%, even across thousands of shipments per quarter.
Deployed real-time dashboards and daily KPI tracking to increase transparency and support decision-making for customer programs.

Case Studies

Processed ~10K SSD warranty claims a month with 3-day SLA​
Read
Global Wearable OEM Intake, screening, and reverse logistics at scale
Read

How We Help You Win

Make returns painless


Fast, accurate processing for every customer return
Keep parts flowing

See what’s still good


Detailed testing and grading that protects resale value

See what’s still good

Bring devices back to life


From single parts to full-unit refurbishments

See what’s still good

Keep parts flowing


Reverse logistics and spare parts managed without the headaches

Bring devices back to life

Get orders out the door


From demo & loan to bulk shipments across Europe

Bring devices back to life

Recover more value


Secure, on-site data wiping and component harvesting

Who we serve and what we handle

Zoetermeer supports industries across enterprise IT, telecom, consumer electronics, and payment solutions. With a multi-site footprint in the Netherlands, the facility adapts to each customer’s needs and integrates smoothly into pan-European supply chains.

We Process

  • Computing devices

    Enterprise & network equipment


    Routers, switches, access points, modules — securely tested, wiped, repaired, and redeployed.
  • Computing devices

    Consumer electronics & IT


    Notebooks, tablets, smartphones, and accessories — graded, refurbished, and remarketed to extend lifecycle value.
  • POS & payment systems

    Demo & loan devices


    We manage demo and loan equipment from shipment to return — inspecting, refurbishing, and redeploying units so they’re always ready for the next customer.
  • If it has a screen, chip, or circuit — we handle It
  • Consumer electronics

    POS & terminals

    Terminals and accessories — tested, repaired, securely configured, and responsibly retired at end of life.
  • Industrial & solar

    Wearables & connected devices 


    Smart watches, VR headsets, action cameras, IoT gear — diagnosed, refurbished, and redeployed.

Always-on Security

Certified to ISO 27001, Zoetermeer meets globally recognized standards for information security and supply chain integrity. All data-bearing devices are processed using in-house erasure tools aligned to NIST 800-88 and DoD 5220.22-M. Devices that cannot be wiped are physically destroyed on site, with every action logged for full auditability.
People on Watch

People on Watch

24/7 security officers and reception staff
Eyes Everywhere

Eyes Everywhere

Continuous CCTV and motion detection coverage
Tight Access

Tight Access

Badge-controlled entry, intrusion detection, and secure loading docks
Data Lockdown

Data Lockdown


Device registration and certified secure data wipe

Environmental Responsibility

With ISO 14001 and WEEELABEX certifications, Zoetermeer works to strict environmental standards in electronics recovery. Our reuse-first approach reduces transport and landfill impact while ensuring hazardous materials are carefully dismantled under EU regulations.

Current initiatives include:

Certified handling

Packaging

Reuse whenever possible; paper protection instead of plastic; working with specialized partners for packaging and hazardous waste.

High repair yields

Future energy


Solar installation under review post-renovation; EV charging already available.

Solar & energy programs

Hazardous materials

Batteries and other sensitive components are safely processed with accredited partners.

Employee training

KPI focus

Planning for global + local dashboards with top 10 daily metrics and quarterly updates for external reporting.

Certified handling

Fossil fuel use

0

High repair yields

Waste generated on-site

0

High repair yields

Greenhouse gas release

0

Our Tools

Pegasus

AI-driven optical receiving platform that identifies products, reads part numbers, captures condition, and creates image-verified records for every unit.

Atheris

AI-guided label detection and removal that replaces manual scraping with fast, consistent automation designed to protect device cosmetics.

Hydra

Automated cleaning system combining multi-stage processing with continuous flow to deliver uniform results and fit seamlessly into your line-style recovery environment

Optiline

AI-powered cosmetic grading that replaces human inspection with consistent, high-speed image recognition to deliver objective, data-driven evaluations at scale.

Proteus

Our gold standard for HDD and SSD testing and data erasure, featuring ADISA Product Claims Tested erase functionality, flexible configurations (up to 64 test cells), and full audit trails.

Rackwipe

End-to-end, fully automated data erasure for data center racks — clearing drives, ports, switches, and sensitive configurations with detailed digital reporting.

Phoenix

An FPGA-based platform that rapidly tests DDR3/DDR4 memory modules in parallel — up to 10 at once — with deep diagnostics and real-time integration.

Maya

High-speed testing for NAND flash memory (BGA & TSOP) including advanced ECC verification and full protocol support — from SLC to 3D NAND.

Bujang

Bujang is our proprietary DRAM testing platform engineered for high-volume validation of DDR3/DDR4 modules, delivering early defect detection, real-time performance analytics, and low-cost, high-precision diagnostics at scale.
revolution

Revolution

Automated full-functional testing that uses the device state Nest sets up.

Nest

Automated device initialization, charging, and OS prep that feeds Revolution with ready-to-test units.

Titan

A scalable, automated test platform for customer premises equipment (modems, gateways, etc.) with up to 24 test slots and robotic loading/unloading.

ICT Tester

The ICT is an automated platform for in-circuit and functional testing of small control boards, enabling rapid changeover via swappable upper and lower test probes.

The PSUT

The PSUT platform delivers precise, customizable testing for power supply units, using advanced electronic loads and analytics to ensure reliability, compliance, and performance at scale.

RCU Tester

Automated remote control testing for IR, Bluetooth, buttons, LEDs, audio, and more — eliminating manual testing with scalable, fast-cycle execution.

A look inside our Zoetermeer operations

Location & network integration

From this position, customers across Europe can access faster turnaround, lower logistics costs, and coordinated support from our worldwide network.

Your recovery questions, answered

What’s the advantage of using a Netherlands-based recovery hub?
Zoetermeer is strategically located near Schiphol Airport and the Port of Rotterdam, making it an ideal hub for pan-European returns, redeployments, and demo & loan programs. Customers benefit from faster turnaround and lower logistics costs compared to shipping devices across borders.
How does the Zoetermeer facility manage demo and loan devices?

The site oversees the full cycle — shipping demo units to customers, inspecting and refurbishing them on return, and redeploying them back into circulation. This ensures equipment stays in top condition and ready for rapid reuse, with most orders shipped within 24 hours.
What sustainability initiatives are underway in Zoetermeer?

The facility is ISO 14001 and WEEELABEX certified. Renovations beginning in October 2025 will upgrade insulation, LED lighting, and climate systems to reduce energy use. Packaging is reused where possible, plastic has been replaced with paper for protection, EV charging is available, and on-site solar power is planned for 2026.
What security standards does the site follow for data handling? 

Zoetermeer operates under ISO 27001 and uses certified erasure tools that comply with NIST 800-88 and DoD 5220.22-M standards. Devices that cannot be wiped are physically destroyed on site. Access to secure zones is badge-controlled and restricted to trained personnel only.
Can Reconext provide customized reporting for customers?

Yes. The site integrates daily performance dashboards and serialized inventory tracking into customer programs. Customers can receive detailed reports on turnaround times, repair yields, carbon savings, and verified data erasure certificates.

Want to see how our Netherlands team can help your business recover more value from electronics?

Talk to an Expert