Contact Us Book consultation

Customer Premises Equipment

With decades of experience, Reconext is a market leader in automated, proprietary test technology that delivers objective functional, cosmetic, and diagnostic evaluations for Customer Premises Equipment like set-top boxes.

Reconext has spent decades working with set-top boxes, gateways, modems, and everything else that lands in a subscriber’s living room. Our automated test platforms check function, cosmetics, and diagnostics in minutes, so providers can be sure every unit going back out is ready to perform.

Talk to a Reconext expert
Here’s the kind of gear we keep in play for leading TV and Internet providers:

  • Set-top boxes
  • Data security & compliance risks

    Modems
Set-Top-Boxes (STB) and Gateways tested in 2020

  • Gateways

  • Other customer premises equipment (CPE)

Returns management & fulfillment

Every box that comes back is screened, repaired, and refreshed until it looks and works like new. That means faster replacements, fewer angry calls, and customers who stay connected and stay loyal.

Learn more

Device refurbishment

We’re trusted by leading OEMs to handle both warranty and out-of-warranty work. Our teams take devices down to the board level when needed, then put them back into service quickly. The result: longer life for every asset, and redeployment to the next subscriber in days instead of weeks.

Learn more

Keep your customers connected, and coming back.

Book a Call