Clients We Work With
When Fortune 500 companies and global enterprises choose an ITAD partner, the stakes are high enough that only a provider with proven infrastructure, rigorous certifications, and airtight accountability makes the cut.
Reconext has earned the trust of some of the world’s most compliance-driven organizations by delivering a standardized, auditable process that holds up to security audits, ESG reporting requirements, and board-level due diligence. Whether you are managing a handful of devices or a worldwide equipment refresh, that same standard of care applies to every engagement we take on.
Secure and Transparent ITAD Solutions
Security
Reconext employs the highest levels of data security and transparency throughout our ITAD process.
Testing & Grading
Value Recovery
Reporting
Benefits of Reconext ITAD
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Higher Recovery Value
More devices enter refurbishment and component-harvesting paths because Reconext operates large repair and rework programs. This leads to stronger financial outcomes for your organization.
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OEM-Level Quality and Compliance
Our refurbishment and recovery standards reflect the same technical requirements used in global OEM programs. The documentation meets the expectations of enterprise IT, security, and regulatory teams.
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Lower Operational and Security Risk
The full lifecycle takes place within one integrated network that handles logistics, testing, repair, recovery, and recycling. Fewer transfers protect custody, compliance, and data integrity.
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Circularity with Measurable Impact
Reconext focuses on extending product and component life before recycling. ESG metrics quantify CO₂, water, and materials saved, which can support sustainability reporting and procurement planning.
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Transparent, Serialized Data
Every step matches back to individual serial numbers. This creates traceable and defensible records that support internal audits and external oversight.
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Global Scale and Process Consistency
Reconext facilities across North America, Europe, and Asia follow the same workflows. This allows large organizations to standardize ITAD across regions with predictable outcomes.
Free Template
Every ITAD vendor makes the same promises. This is how you compare them.
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Structured Sections
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Sample Questions
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Weighted Scoring Rubric
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Optional Scope Modules
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New Whitepaper
The Circularity Delta of Data Centers
Case Studies
These examples highlight how our ITAD Services prioritize data security, sustainability, complete chain of custody and detailed reporting.
From Unknown Inventory to Recoverable Assets: Leveraging IT Asset Disposition (ITAD) Services for Telecom Equipment Recovery
Unlocking Value from Extracted Network Equipment Through ITAD Services and Lifecycle Optimization
сase Study 1
From Unknown Inventory to Recoverable Assets: A Telecom Network Equipment Recovery Strategy
Our solution
Reconext implemented a centralized, end-to-end recovery program designed to bring returned network devices back into a controlled lifecycle.
Equipment was collected from field locations and transported to an in-country service hub where a range of recovery processes were performed, including:
- Device screening and condition assessment
- Cleaning and preparation for testing
- Component harvesting where appropriate
- Refurbishment and functional validation
- Responsible recycling for non-recoverable units
Devices suitable for reuse were prepared for redeployment within the client’s infrastructure. Surplus equipment was remarketed and resold through Reconext’s established secondary market partner and broker network.
Our client
A major provider of cable television, broadband internet, and telephone services needed Reconext to help efficiently manage returned equipment across their large installed base.
The outcomes
- Maximum value recovery from returned network devices
- Significant contribution to the client’s environmental target setting by avoiding landfills and incineration
- Revenue and cash generation while shortening the client’s balance sheet
- Upgrade and Optimization of the client supply chain and network device lifecycle
- Massive savings on “new-Buys” by re-using refurbished network devices for new infrastructure projects
Client’s challenge
Over time, the client accumulated a large volume of returned network devices stored across multiple field locations. The exact quantity, condition, and status of these assets were unclear. Without reliable visibility into the inventory, the organization had:
- No consolidated view of obsolete, damaged, or excess equipment stored in the field
- Limited data on whether returned devices could be refurbished or reused
- Uncertainty about the potential resale value of surplus equipment.
Client’s challenge
- Loss or difficulty tracking network assets after extraction from sites
- Limited visibility into asset condition and potential reuse value
- Legacy systems and non-interoperable databases between network records and asset registers
- Significant freight and storage costs associated with surplus and obsolete equipment
- Difficulty safeguarding and capturing value from extracted network assets
Our client
The outcomes
- Full asset visibility with accurate inventory and lifecycle control
- Higher reuse of refurbished devices, reducing new equipment purchases
- Reduced freight, storage, and handling costs across the supply chain
- Faster processing and improved tracking through automated workflows
- Maximized value recovery through reuse, resale, and responsible recycling
сase Study 2
Unlocking Value from Extracted Network Equipment: A Lifecycle Optimization Program
Our solution
Reconext implemented a hub-and-spoke recovery model to centralize testing, improve asset visibility, and streamline network equipment lifecycle management.
- Centralized testing and asset reconciliation
- Regional intake and triage processing
- Embedded program management team
- Automated asset tracking and reporting
- Reuse, resale, and responsible recycling pathways
Global ITAD Solutions
We understand that multinational enterprises require standardized ITAD services and global coverage. Reconext offers global operations and in-market solutions with established best practices. Our web-based platform simplifies the ITAD experience, allowing for easy asset management and sustainability reporting on a global basis.
Data-Driven Insights for Higher Asset Values
Our ITAD Process
Program Setup and Asset Identification
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We begin by working with your team to understand what you have, where it sits, and what requirements apply. At this stage, we define the asset disposition process, including device dismantling and removal, secure data sanitization, sorting for refurbishment, and separation of recyclable materials. This includes asset types, security needs, logistics planning, and the financial or sustainability goals you want the program to support. The setup stage ensures every device follows the same controlled lifecycle.
Secure Logistics and Full Chain of Custody
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Intake, Registration, and Sorting
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Data Sanitization and Destruction
04
Our teams perform certified data sanitization inside secure Reconext facilities. Data protection in ITAD is critical because retired devices may still hold sensitive data such as customer information and intellectual property. Each device is wiped or physically destroyed according to your policy. Results are tied to the serial number of each unit so your compliance teams have a verified record for audits, privacy reviews, internal reporting, and regulatory compliance with GDPR and HIPAA, helping reduce the risk of fines or legal repercussions if disposal is mishandled.
Testing, Grading, and Engineering Assessment
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Refurbishment, Harvesting, and Circular Recovery
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Refurbishment: We restore complete units to a usable condition for redeployment or resale. Harvesting: We recover high-value components such as DIMMs, boards, displays, and drives and prepare them for use in customer operations or OEM supply chains.
Circular recovery: We return usable parts and materials into circular channels that reduce the need for new manufacturing.
This approach places reuse first and recycling only after all recovery options are exhausted.
Remarketing and Financial Settlement
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Responsible Recycling and Verified Downstream
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Anything that cannot be reused or harvested enters responsible recycling, including hardware recycling for non-reusable assets. Reconext works only with audited downstream partners that meet strict environmental and materials-handling standards. Certified downstream controls help ensure harmful components do not end up in landfills and support zero-landfill policies. Recycling certificates and supporting documentation are available for each activity, and this process helps reduce electronic waste and demand for new devices, which matters because manufacturing can account for up to 80% of a piece of equipment’s lifetime carbon emissions.
Reporting, Compliance, and ESG Metrics
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The process ends with a complete digital record for every asset. You receive chain-of-custody logs, data-destruction certificates, recycling certificates, resale reporting, a Certificate of Destruction (CoD) used to document compliance with regulations such as GDPR or HIPAA, and SKU-level circularity and environmental metrics. The result is a clear picture of the value recovered and the environmental impact avoided, delivered through a well-documented process with detailed documentation for audit readiness.
Flexible Visibility Across Your Program
Plus: Your ITAD Command Center
Plus, our web-based platform provides customers with convenient and easy asset management tools.
With access to all asset details, including sustainability reporting to showcase the impact of reuse efforts, Plus simplifies the ITAD experience.
We also provide carbon footprint reporting and auditing services to help customers achieve their sustainability goals.
ServiceNow Integration
For customers already using ServiceNow, we make it easy to manage ITAD activity within the tools your team already knows.
Through the ReturnCenter app, we connect asset disposition directly into your ServiceNow environment, giving you clear visibility into pickup requests, shipment tracking, chain-of-custody documentation, asset status updates, and disposition reporting.
It brings more of the ITAD process into one familiar environment, helping your team stay aligned, informed, and in control.
ITAD Services for Various Devices
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Laptops
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Desktops
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All-in-one computers
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Servers
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Networking equipment
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Mobile phones
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Wearables
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Data storage devices including hard drives
Protecting Your Data with Secure Data Destruction
Reconext takes data security seriously. We ensure that all data on storage devices is completely erased or destroyed to prevent unauthorized access, reduce data security risks, and avoid data breaches if devices are not properly sanitized or destroyed; these assets may also hold customer information and intellectual property, so secure disposal helps support GDPR and HIPAA obligations. Our certificates of data destruction provide additional assurance of secure data handling.
Certified Facilities
and Secure Logistics
Reconext is one of the ITAD providers operating certified, audited facilities and utilizing secure logistics to ensure assets are managed with precision, security, and environmental responsibility. Certified providers also help organizations meet global and industry-specific requirements such as GDPR, HIPAA, and GLBA. We maintain rigorous certifications that validate our approach to e-waste recycling, parts harvesting, and secure data handling, including:
- R2 (Responsible Recycling): Environmental, health, safety, and data security controls
- ADISA: Forensic-level data sanitization processes
- NIST 800-88: Compliance with data erasure and media destruction guidelines
- ISO 27001: Structured governance, risk management, and protection of sensitive information.
Additionally, our facilities hold broader operational certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Health and Safety), CTPAT (secure global logistics), and WEEELABEX (European WEEE treatment standards). In the EU, the WEEE Directive requires collection targets of at least 65% of the average weight of electrical and electronic equipment placed on the market, while in the U.S., compliance is shaped primarily by state laws alongside applicable federal rules. Proper disposal also supports state and federal landfill bans on hazardous materials such as lead and mercury.
Why Reconext
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Unified reverse logistics and ITAD
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Engineering-led testing and repair
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Higher recovery from complex assets
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Real circularity and harvesting
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OEM-level quality and compliance
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Transparent, serialized reporting
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Global footprint with consistent processes
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One partner for the entire lifecycle
Connect with a member of the Reconext ITAD Team
ITAD - Form
Frequently Asked ITAD Questions
What compliance standards does Reconext follow?
Reconext adheres to local and global regulations. Please see the chart at the bottom of this page for more information.
How does Reconext secure data-bearing devices?
Reconext has a secure chain of custody, tracking and documenting all assets throughout the entire process, with secure transport and storage protocols to ensure the safety of all data-bearing devices. Reconext utilizes our own ADISA products claim tested equipment to ensure secure data erasure.
What reporting does Reconext provide?
Reconext provides a complete audit trail and detailed reporting on all assets, from collection to final disposition, with full documentation available for customers.
What ITAD certifications does Reconext have?
Many Reconext facilities are R2 v3 certified (see the chart at the bottom of this page for details), which is one of the most stringent and globally recognized certifications for responsible IT asset disposal, ensuring that all assets are processed in an environmentally responsible manner.
How doe Reconext handle eco-responsible disposal?
Reconext follows the “Reduce, Reuse, Recycle” principle and aims to reduce the environmental impact of IT asset disposal by refurbishing or recycling as much as possible. Reconext works with certified downstream partners to ensure responsible and ethical recycling of all materials.
What data destruction methods does Reconext use?
Our data erasure processes can conform to:
- DoD 5220.22-M Clear – Department of Defense
- HMG Infosec Standard No. 5 Baseline – United Kingdom
- NIST 800-80 – US National Institute of Standards and Technology
- NZSIT 402 – New Zealand Government
- ACSI-33 – Australian Department of Defense
- NCSC-TG-025 – US National Security Agency
- ISM 6.2.92 – Australia Government
- CSEC ITSG-06 – Canadian Government
Does Reconext operate globally?
Reconext has a global presence and is able to handle IT asset disposal in all key regions where our customers operate, with a network of audited downstream partners to ensure compliance and consistency.
What customer service does Reconext provide?
Reconext provides personalized and responsive customer service and support, with a dedicated team available to answer any questions and provide timely updates throughout the entire disposition process. Please contact us here with further details about your inquiry, and we’ll get back to you within two business days.
What devices does Reconext accept for ITAD services?
Reconext offers ITAD services for a variety of devices including:
- Laptops
- Desktops
- All-in-one computers
- Servers
- Networking equipment
- Data storage devices including hard drives
- Mobile phones
- Wearable devices such as smartwatches and fitness trackers