Employees
Facility size
%
Of devices given a second life
Global certifications
Leadership tenure
A cornerstone of Reconext Mexico
Gómez Morín is one of Reconext’s longest-running facilities, supporting customers across North America with secure, high-quality recovery operations. Together with Calexico and Tecnomex, it forms a tightly integrated cross-border network, enabling faster turnaround, lower logistics costs, and reliable data protection.
Proven performance at scale
Over the past two decades, Gómez Morín has consistently delivered results for global recovery programs. With deep technical expertise and long-serving leadership, the site has grown into a trusted hub that anchors Reconext’s North American network.
Supported multi-country recovery and refurbishment programs
Expanded capabilities across computing, mobility, and connected devices
Scaled operations to handle millions of units annually
Shared best practices and trained teams across other Reconext sites
Maintained a leadership team averaging 15+ years tenure
Case Studies
Processed ~10K SSD warranty claims a month with 3-day SLA
Global Wearable OEM Intake, screening, and reverse logistics at scale
Case Study 1
Processed ~10K SSD warranty claims a month with 3-day SLA
Global storage OEM | Singapore | In-region SSD warranty analysis hub
The challenge
Warranty SSDs from Asian customers were being shipped to distant labs. Turnaround stretched into weeks.
No on-site analysis capability meant slow warranty decisions and higher scrap rates.
The OEM needed an in-region partner integrated directly into their systems, meeting strict cross-border data security standards.
What we did
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Built a dedicated SSD warranty lab in Singapore (Jurong), operating as the OEM's regional RMA hub since 2017.
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Deployed OEM-provided diagnostic testers integrated directly into their ERP and asset-management systems.
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Developed a flexible operational process to deliver SLA consistently, even with unpredictable peaks in return volumes.
What happened
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95% of returned SSDs processed within 72 hours of receipt. SLA met every quarter, even through unpredictable volume peaks.
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Inventory accuracy at ~99.8%; transactional accuracy 99.5%+ in OEM systems.
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Program expanded via a second SOW, scope growing toward 8,000+ units/month including DRAM modules.
Reconext is our trusted in-region reverse supply chain partner.
KPIs
72hrs
SLA turnaround
99.8%
Inventory accuracy
8-12K
SSDs / month
8 yrs
Continuous operation
Case Study 2
Global Wearable OEM Intake, screening, and reverse logistics at scale
The challenge
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Warranty model based on replacement, not recovery
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Returned devices not reused or systematically processed
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High service costs and material waste
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Fragmented reverse logistics across regions
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Limited visibility into inventory and outcomes
What we did
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Centralized intake and screening operations
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Standardized grading and routing workflows
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Implemented system-driven tracking (Spectrum / WMS)
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Integrated operations across regions (US + MX + global)
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Established controlled reboxing and inventory management
What happened
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81K+ units/month processed
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42% reduction in handling touches
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55% reduction in transit time
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50% faster time to market
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40% cost reduction (refurb vs new)
RECIEVE
SCREEN
REPAIR
REBOX
SHIP
Why it matters
Nothing requires a simple intake and screening model today. This program demonstrates proven execution at significantly higher complexity and volume using the same core workflow
100%
Same-Day Intake Capability
99.7%
Process Accuracy
80K UNITS
Per month throughput capacity
How we help you win
Make returns painless
Fast, accurate processing for every customer return
See what’s still good
Detailed testing and grading that protects resale value
Bring devices back to life
From single parts to full-unit refurbishments
Keep parts flowing
Reverse logistics and spare parts managed without headaches
Get orders out the door
From exchanges to bulk shipments
Recover more value
Secure, on-site data wiping and component harvesting
Who We Serve and What We Handle
From enterprise IT and mobility to consumer electronics and connected home, Gómez Morín supports programs across diverse markets. The site is designed to adapt to customer needs, scaling processes for different product categories while ensuring compliance and secure handling.
We Process
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Computing devices
Notebooks, desktops, and workstations are tested, repaired, and redeployed with full data security controls.
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Mobility
Smartphones and tablets undergo diagnostics, secure data erasure, and component-level repair. -
Connected home & lifestyle
Consoles, cameras, wearables, and smart devices are refurbished for extended use, with cosmetic repair where needed. -
Data center hardware
Hard drives and storage devices are securely wiped, tested, and harvested for reusable parts. -
If it has a screen, chip, or circuit — we handle It
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Point of sale systems
POS terminals and related peripherals are tested, repaired, and redeployed to keep commerce moving.
Always-on Protection
Certified to ISO 27001, Gómez Morín meets strict global standards for information security and supply chain integrity.
People on Watch
24/7 security officers on-site
Eyes Everywhere
Continuous CCTV across operations
Tight Access
Controlled entry points and secure handling zones
Data Lockdown
Certified wiping and secure destruction for all data-bearing devices
Building circularity into every process
With ISO 14001 and R2v3 certifications, Gómez Morín operates to high environmental standards. The site follows a reuse-first approach, extending device life before recycling, while ensuring all hazardous waste is handled only by EPA-approved partners.
86% of devices given a second life (refurbished, redeployed, or harvested for parts)
30% diverted from landfill through reuse and recycling
1.9M devices recovered in 2024;
1.6M YTD in 2025
LED lighting upgrades and automatic shutdown systems cut energy use
Ongoing employee training and site-wide water conservation policies
Our Tools
A look inside
Find Us
Gómez Morín is located in Mexicali, Baja California, directly integrated with the Calexico cross-dock. This daily cross-border connection ensures fast turnaround, reduced logistics costs, and coordinated recovery across North America.
Your recovery questions, answered
How do you ensure secure data handling?
All data-bearing devices are processed using on-site secure erasure tools that meet ISO 27001, NIST, IEEE, and DoD standards. Devices that cannot be wiped are physically destroyed under R2v3-certified processes.
Can you support high-volume seasonal peaks?
Yes. The site flexes headcount and production capacity to absorb seasonal surges or unexpected return volumes without compromising turnaround.
Is there a cleanroom environment on-site?
Yes. The facility includes cleanroom capacity for sensitive device handling, supporting component-level recovery and failure analysis.
How does the site integrate with Calexico?
Inventory flows between Gómez Morín and Calexico daily, with cross-border fulfillment and returns balanced in real time to minimize logistics costs.
Can customers visit the site for audits or inspections?
Yes. Gómez Morín regularly hosts customer audits and compliance checks, providing full transparency into recovery processes, data security measures, and environmental practices.