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Automation & Robotics

Technology & Engineering

June 4, 2026

Meet Aurora: Reconext’s AI Operations Assistant

Meet Aurora, our new AI operations assistant!  Aurora lets teams ask operational status questions in plain English and immediately see what’s holding up the line and what’s at risk. She handles the data interpretation and automates the workflow behind it, so you can move straight to corrective action.  Aurora is now live with select pilot repair programs, getting sharper as she’s tuned to each one’s SLA requirements, product mix, and site-level operating norms. Wherever she’s deployed, […]

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Technology & Engineering

May 29, 2026

Reconext Expands AI Compute Capacity in Its New York Data Center

Reconext has brought three new AI-focused servers online in our New York data center! The systems are owned and operated in-house, dedicated to AI development and model deployment.    What This Means for Your Program     Reconext now operates 24 AI accelerators in our own data center, on hardware in the same class used by major AI labs for large language model training. What that means […]

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Technology & Engineering

May 19, 2026

How Simple Workflow Innovation Improves Electronics Repair Operations

Spend a few minutes inside a modern electronics repair facility, and the contrast is hard to miss.  On one side, operators are working with some of the most sophisticated devices ever made: smartphones, laptops, wearables, all built with embedded intelligence and precision components.  On the other side, operators are still stopping mid-job to hunt for a procedure. Ask around, click through folders, open the file, check […]

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Technology & Engineering

April 20, 2026

How AI is Transforming Reverse Logistics with Measurable Impact

Most companies will tell you they’re investing in AI. Not many can show you where, how, and with what impact.  At Reconext, we’ve deployed proprietary AI agents into active repair workflows across two live facilities, and the results are undeniable:  ~20,000 automated corrections executed  79.5% success rate on configuration mismatch resolution  44% productivity gain in one of our core repair operations  These numbers reflect how we run […]

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Technology & Engineering

January 21, 2026

Practical warehouse automation that improves daily execution

Automation does not need to be flashy to be useful. In many warehouses, the biggest gains come from quietly removing friction that everyone has learned to work around.  In December, the Reconext Grapevine site deployed autonomous mobile robots to support routine material movement within the warehouse. The objective was straightforward. Reduce unnecessary manual handling and make daily flow more […]

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Technology & Engineering

December 17, 2025

Raising throughput on a high-volume automation line

On high volume electronics programs, the smoothness of an automation line has a direct impact on everything around it. If the line hesitates, operators feel it. If the flow backs up, quality teams feel it. Customers eventually feel it too. This is why our engineering teams pay close attention to the small details that make these lines run well.  […]

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Technology & Engineering

December 10, 2025

A faster path to onboarding new enterprise hardware

In the world of enterprise servers, every model looks a little different. Ports change. Backplanes shift. Carriers and sleds come and go. These small variations cause friction during onboarding, because each configuration needs its own procedure for safe and consistent data sanitization.  Over the past year, our storage engineering teams in Havant and Penang have […]

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Technology & Engineering

December 10, 2025

How an R&D team in Northern Europe is changing the way devices move through our network

There is a moment in every returns program where a device first meets a technician. The technician looks it over, checks its condition, notes damage, and decides what should happen next. That moment shapes everything that follows. The more consistent it is, the better the outcomes for the customer and the clearer the path for […]

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Technology & Engineering

December 10, 2025

How OCR is cleaning up a messy part of the returns process

At one of our high-volume laptop programs, a simple task was slowing everything down.  Every unit that arrived on site needed its serial number checked against a shipping pre alert. On paper, that is straightforward. In reality, it meant people leaning over boxes, reading tiny fonts, keying long alphanumeric strings into a system, and trying […]

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Leadership update
About us

December 7, 2025

Expanding Reconext’s Global Operations Leadership

 To our valued customers and partners,   As Reconext continues to expand its global footprint and the scope of services we deliver, we are pleased to share an update to our senior leadership team designed to support our ongoing growth and enhance the value we provide to you.   Introducing Bobby Singh as Chief Operating Officer  We […]

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Automated cosmetic grading is no longer optional
Technology & Engineering

November 17, 2025

Automated cosmetic grading is no longer optional

How one global electronics company solved a growing inspection bottleneck.  Cosmetic inspection has always been a difficult part of hardware recovery. Some devices are simple to check. Others have angles, lenses, seams, coatings, and surfaces that hide flaws until they show up in the next customer’s hands. As device designs become more complex, manual inspection becomes […]

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A simple machine, a big shift in circularity
Spotlight

November 17, 2025

A simple machine, a big shift in circularity

Some of the best improvements in hardware recovery come from simple ideas. A machine that removes the top layer of plastic. A small shift in workflow. A single trial batch that surprises everyone.  This story started with remote controls. The kind that ship with every set-top box. The kind customers drop, scratch, and replace without thinking about […]

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