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Lifecycle Services

Returns management and fulfillment

Reverse logistics and forward fulfillment with integrated track and trace, run with best-in-class transport partners around the world for inbound and outbound needs.

Returns

Returns arrive in every shape, size, and condition

We manage inbound receipt, inspection and grading, cleaning and refurbishment, repackaging, aftermarket sales, and warranty management. Our global footprint gets devices back into your supply chain quickly, while they still hold their value.

Fulfillment

Forward fulfillment without the friction

Multiple channels, global markets, and specialized requirements make fulfillment complex. Value-added services such as kitting, device customization, labeling, laser etching, and robust quality control mean your customers receive products that exceed expectations.

22 facilities in key regions meet the needs of the largest global customers.

Our in-house logistics team moves goods optimally and efficiently.

Expedited fulfillment for high-priority shipments.

Our logistics professionals coordinate time-sensitive shipments.

End to end

Reverse logistics plus repair

We have the experience and infrastructure for the most complex logistics requirements, and we work with each customer to remove pain points. Combining reverse logistics with repair and refurbishment cuts unneeded moves and touches and gives you a true end-to-end solution.

Demo and loan, try and buy

Supporting new technology in market

For configured products, or products that need integration, our technical services and material planning give your customers a turnkey experience.

  1. Configure

    We prepare configurations in our labs to each customer's requirements.

  2. Ship

    Configured devices ship efficiently to destinations worldwide.

  3. Return

    In parallel we create RMAs to bring products back after the demo or loan.

  4. Recover

    Returned items are de-configured, wiped, and cleaned for their next round of use.

Book a call for a preliminary assessment of your project