Technology & Engineering

In the world of enterprise servers, every model looks a little different. Ports change. Backplanes shift. Carriers and sleds come and go. These small variations cause friction during onboarding, because each configuration needs its own procedure for safe and consistent data sanitization.  Over the past year, our storage engineering teams in Havant and Penang have […]

There is a moment in every returns program where a device first meets a technician. The technician looks it over, checks its condition, notes damage, and decides what should happen next. That moment shapes everything that follows. The more consistent it is, the better the outcomes for the customer and the clearer the path for […]

At one of our high-volume laptop programs, a simple task was slowing everything down.  Every unit that arrived on site needed its serial number checked against a shipping pre alert. On paper, that is straightforward. In reality, it meant people leaning over boxes, reading tiny fonts, keying long alphanumeric strings into a system, and trying […]

How one global electronics company solved a growing inspection bottleneck.  Cosmetic inspection has always been a difficult part of hardware recovery. Some devices are simple to check. Others have angles, lenses, seams, coatings, and surfaces that hide flaws until they show up in the next customer’s hands. As device designs become more complex, manual inspection becomes […]

Autonomous Mobile Robots (AMRs) are redefining how modern logistics and production environments move. Unlike older guided systems that follow fixed paths, AMRs navigate freely using onboard sensors and mapping intelligence. They adapt to layout changes, avoid obstacles, and learn as they go. The result is a dynamic, self-optimizing flow of materials that makes factories and […]

At Reconext, our R&D and engineering teams are focused on scaling proven tools while advancing new concepts into build and prototype phases. These efforts are central to how we deliver smarter, faster, and more sustainable operations for our customers worldwide. Here are just a few of the projects our teams are working on right now: […]

Managing technical documentation across multiple languages is one of the most time-consuming challenges in global operations. Manual translation and formatting take hours, create inconsistencies, and increase costs.  To address this, Reconext engineers developed TransCreatorDocs, an AI-assisted tool that simplifies the creation, translation, and management of Work Instructions. The tool is already in use at one […]

How a leading personal computing company turned monthly waste into millions and why most data centers still pay to destroy what they could recover    In 2017, a major OEM was paying $350,000 a month to destroy used storage devices. Most worked perfectly, but because they had once held customer data, they were marked for […]

Why analytics-obsessed companies go blind on recovery   One of the world’s largest online marketplace had what looked like a simple problem.  Every month, hundreds of thousands of returned electronics flowed back to their warehouses. Headphones, gaming systems, security cameras, laptops… millions of dollars worth of products that customers couldn’t get to work properly.  The […]