Spotlight

Asia Pacific is the world’s largest electronics manufacturing market, yet the reverse logistics infrastructure serving it has never quite matched that scale. The region spans dozens of distinct regulatory environments but has none of the harmonized frameworks that make multi-country operations more manageable in places like EMEA.  OEMs hoping to manage after-sale programs independently are forced into fragmentation, leaning on multiple local vendors to piece […]

A returned device carries data about everything that happened to it. Typical reverse logistics operations capture only fragments.  Recorded data is often inconsistent, siloed by program, and locked in formats downstream teams cannot use. Each handoff compounds the errors before it:    A bad receiving record corrupts repair routing.  A missing condition photo weakens a carrier claim.  A configuration mismatch stalls […]

Meet Aurora, our new AI operations assistant!  Aurora lets teams ask operational status questions in plain English and immediately see what’s holding up the line and what’s at risk. She handles the data interpretation and automates the workflow behind it, so you can move straight to corrective action.  Aurora is now live with select pilot repair programs, getting sharper as she’s tuned to each one’s SLA requirements, product mix, and site-level operating norms. Wherever she’s deployed, […]

Reconext has brought three new AI-focused servers online in our New York data center! The systems are owned and operated in-house, dedicated to AI development and model deployment.    What This Means for Your Program     Reconext now operates 24 AI accelerators in our own data center, on hardware in the same class used by major AI labs for large language model training. What that means […]

Tape disposal is now part of the Reconext service portfolio, in partnership with Insurgo Media Services, purpose-built specialists whose approach goes uniquely further than standard methods:  Patented and proven dual-layer sanitization process  Unique 3-layer asset tracking process   Lower power consumption and certified media reuse options delivering stronger ESG performance  Full audit reporting and proof throughout the entire destruction and sanitization […]

Spend a few minutes inside a modern electronics repair facility, and the contrast is hard to miss.  On one side, operators are working with some of the most sophisticated devices ever made: smartphones, laptops, wearables, all built with embedded intelligence and precision components.  On the other side, operators are still stopping mid-job to hunt for a procedure. Ask around, click through folders, open the file, check […]

Our teams in Mexicali and Reynosa have been making the most of the spring season, with a range of activities that bring people together, give back to the community, and celebrate what makes our company culture worth talking about. Here’s a look at what’s been happening.    Mexicali: Teamwork On and Off the Field   Friendly Games, Friendly Competition    Employees […]

   Imagine this: you are standing in Woking, Surrey, England, within the McLaren Technology Centre. In front of you is the championship-winning McLaren MCL39, the body cosmetically restored to like-new condition after its past year of hard racing.  CEO Zak Brown eagerly explains the aerodynamic setup that brought the team to victory last season. […]