Environment & Sustainability


The ability to improve the environment – as well as the communities in which we operate – drives everything we do. By extending the useful life of digital products and components we reduce the unnecessary generation of waste, carbon and use of energy and materials.  Improving the environment as well as the communities in which we operate is core to all that we do.

We accomplish this through continuous innovation in repair, remanufacturing, refurbishment, reclamation and remarketing technologies.

In 2019 alone we extended the life of 23.7 million used devices, enabling our customers to avoid 1.31 million tCO2e emissions from new manufacturing.


Our Goal – Building Back Better

Through innovative aftermarket service solutions, we help to minimize the environmental impact from our operations and those of our customers and partners. We provide support to our customers in their evolution towards a more circular economy model, where the reuse of devices, parts and material is paramount.


Efficiency – Eliminating Waste

We manage our operational footprint using Lean principles to drive efficiency and deliver superior customer experience, continually pursuing perfection.

Where possible, we harness renewable energy to run our operations. In addition, we have begun to eliminate single use plastics in our own supply chain, as well as those of our customers, by replacing plastic packaging material.


Environmental Stewardship

We are committed to developing technologies and services that improve the environment by extending the useful life of products, thus avoiding unnecessary waste and energy and resources consumption.  We are also taking steps within our own company to reduce waste, energy usage and carbon emissions.   In connection with this we have established a global carbon emission reduction program with specific goals to be verified by an independent third-party.  We are also proud to participate in the Carbon Disclosure Project (CDP) as a responding company.


Environmental Management Systems (EMS)

Our Environmental Management System is based on the ISO 14001 framework in alignment with the health and safety standard of ISO 45001.

We are a signatory of the UN Global Compact initiative, and as such, we pledge to conduct our business following the ten UN Global Compact principles in the areas of human rights, labor, the environment, anti-corruption, and sustainable business practices and report our progress in our annual Communication of Progress report.

Our aftermarket services and solutions are also compliant with the electronics industry “Responsible Business Alliance” (RBA) standards. We submit an annual self-assessment questionnaire which is made available to RBA members.

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